Conference paper
Supporting the Optimized Execution of Business Processes through Recommendations
In order to be able to flexibly adjust a company’s business processes (BPs) there is an increasing interest in flexible Process-Aware Information Systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses additional challenges to its users.
This work proposes a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective.
Language: | English |
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Publisher: | Springer Berlin Heidelberg |
Year: | 2012 |
Pages: | 135-140 |
Proceedings: | International Conference on Business Process Management |
ISBN: | 3642281079 , 3642281087 , 9783642281075 and 9783642281082 |
Types: | Conference paper |
DOI: | 10.1007/978-3-642-28108-2_12 |