Conference paper
A control center design revisited: learning from users’ appropriation
Department of Management Engineering, Technical University of Denmark1
Production and Service Management, Department of Management Engineering, Technical University of Denmark2
Engineering Systems Group, Production and Service Management, Department of Management Engineering, Technical University of Denmark3
Universidade Federal do Rio de Janeiro4
This paper aims to present the lessons learned during a control center design project by revisiting another control center from the same company designed two and a half years before by the same project team. In light of the experience with the first project and its analysis, the designers and researchers had important feedback already used to suggest changes for the second project.
The opportunity to learn from a previous project was unique, but the knowledge gotten out of it shows the importance of having this feedback from project to project instead of just ‘repeating’ previously used design solutions.
| Language: | English |
|---|---|
| Publisher: | IEA Press |
| Year: | 2014 |
| Pages: | 731-736 |
| Proceedings: | 11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES) |
| Types: | Conference paper |
| DOI: | 10.4122/dtu:2459 |
| ORCIDs: | Souza da Conceição, Carolina |
