Conference paper
The role of employees in quality development
A framework is developed for research on the role of employees in quality development in companies seen as formed thorugh the interaction between management, employees and the external relations to customers and suppliers. The impact of quality assurance on working life is discussed.
Language: | Danish |
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Publisher: | Frydenlund Academic |
Year: | 1999 |
Pages: | 77-84 |
Types: | Conference paper |