Conference paper
Digitalizing company communication and the effect on psychosocial work environment
Department of Technology, Management and Economics, Technical University of Denmark1
Innovation, Department of Technology, Management and Economics, Technical University of Denmark2
Implementation and Performance Management, Innovation, Department of Technology, Management and Economics, Technical University of Denmark3
As part of their digital transformation, companies adopt social platforms to support knowledge work and company communication. Based on interviews in a software company, we investigate the consequences of digitalized company communication for the psychosocial work environment using the six golden nuggets model.
We found the most positively mentioned dimension was the degree of social support, but also negative experiences in the demand dimension. Our results indicates that managers have to mitigate negative effects by introducing guidelines, but also allow a certain flexibility in order to keep open communication.
Language: | English |
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Year: | 2019 |
Pages: | 300-304 |
Proceedings: | 50th Nordic Human Factors and Ergonomics Society (NES) Conference |
Types: | Conference paper |
ORCIDs: | Kirchner, Kathrin and Seim, Rikke |