Journal article
Application of design thinking to product-configuration projects
Engineering Design and Product Development, Department of Mechanical Engineering, Technical University of Denmark1
Department of Mechanical Engineering, Technical University of Denmark2
University of Southern Denmark3
Aarhus University4
Department of Technology, Management and Economics, Technical University of Denmark5
Management Science, Department of Technology, Management and Economics, Technical University of Denmark6
Operations Management, Management Science, Department of Technology, Management and Economics, Technical University of Denmark7
Product configurators are expert systems that support product customization by defining how predefined entities and their properties may be combined. Developers of configuration systems act as designers, although they do not often recognize that they are performing as such. Moreover, exploring solution spaces is typically not integral to configuration projects, as this task is typically perceived as mapping existing knowledge to the configurator.
This article argues that developing configurators may be understood by distinguishing between the problem and solution spaces using design thinking (DT).
| Language: | English |
|---|---|
| Publisher: | Emerald Publishing Limited |
| Year: | 2021 |
| Pages: | 219-241 |
| ISSN: | 17587786 and 1741038x |
| Types: | Journal article |
| DOI: | 10.1108/JMTM-04-2020-0137 |
| ORCIDs: | Shafiee, Sara and Hvam, Lars |
