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Journal article

Product complexity and operational performance: A systematic literature review

From

Department of Technology, Management and Economics, Technical University of Denmark1

Management Science, Department of Technology, Management and Economics, Technical University of Denmark2

Operations Management, Management Science, Department of Technology, Management and Economics, Technical University of Denmark3

University of Padua4

This study presents a systematic literature review of the recent scholarly literature on product complexity (number, diversity, and interrelatedness of product variants and components) and operational performance (measured in terms of cost, time quality, and delivery reliability) in manufacturing and supply chain firms, considering the manufacturing context as well as the mechanisms behind the relationships.

The results show that product complexity has a consistently negative relationship with cost, time, quality, and delivery performance measures, though the relationships with quality and delivery performance are less clear.

Language: English
Year: 2019
Pages: 69-83
ISSN: 18780016 and 17555817
Types: Journal article
DOI: 10.1016/j.cirpj.2019.02.001
ORCIDs: Trattner, Alexandria Lee , Hvam, Lars and Herbert-Hansen, Zaza Nadja Lee

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