Conference paper
Understanding the Business Value of Social Information Systems – Towards a Research Agenda
Munich University of Applied Sciences1
Department of Technology, Management and Economics, Technical University of Denmark2
Innovation, Department of Technology, Management and Economics, Technical University of Denmark3
Implementation and Performance Management, Innovation, Department of Technology, Management and Economics, Technical University of Denmark4
Copenhagen Business School5
Recent studies confirmed the creation of value by social information systems. However, few is known about the mechanisms that create value in social information systems. Using a design science approach, this article investigates how social information systems create value. Based on a literature review, we identify four types of emergent interactions in social information systems that create value: social production, co-creation, weak ties, and egalitarian decisions.
The paper proposes a holistic framework for understanding business value and develops a research agenda to further explore the value creation mechanisms of social information systems.
| Language: | English |
|---|---|
| Publisher: | HICSS Conference Office |
| Year: | 2020 |
| Pages: | 2639-2648 |
| Proceedings: | 53rd Hawaii International Conference on System SciencesHawaii International Conference on System Sciences |
| ISBN: | 0998133132 and 9780998133133 |
| Types: | Conference paper |
| ORCIDs: | Kirchner, Kathrin |
