Conference paper
When Systems Loose their Identity: Equivocality and Sensemaking in ISD
This paper reports a longitudinal study of the design and implementation of a Web-based groupware application. We studied the development of three versions of the application, and the preliminary discussions of the forth. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational action and bricolage (make do with the materials at hand) played a vital role in the development process, successfully within a small group of people, but less so when more, distributed people becsensemaking in IS development.
Language: | English |
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Publisher: | Turku School of Economics and Business Administration |
Year: | 2004 |
Proceedings: | 12th European Conference on Information Systems |
ISBN: | 9515641926 and 9789515641922 |
Types: | Conference paper |