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Conference paper

Usage Frequency of Product Configuration Systems Relative to Integrations and Fields of Application

From

Department of Mechanical Engineering, Technical University of Denmark1

Engineering Design and Product Development, Department of Mechanical Engineering, Technical University of Denmark2

Operations Management, Management Science, Department of Management Engineering, Technical University of Denmark3

Department of Management Engineering, Technical University of Denmark4

Management Science, Department of Management Engineering, Technical University of Denmark5

University of Padua6

Product Configuration Systems (PCS) are automatic solutions that can support and facilitate the sales and engineering processes. PCSs have recently attracted increased attention both from the researches and practitioners. There are variety of challenges reported in the literature as consequences of using PCS, which reduces the usage frequency of the system.

To address those challenges, IT integrations can be an effective solution to reduce the number of manual tasks and complexity inside PCSs and make PCSs more user friendly. However, the influence of integrating PCS to different IT systems on usage frequency has not been addressed in the literature. This paper aims to study the relationship of PCS usage frequency in terms of (1) different application area of the PCSs, and (2) integrations to different IT systems.

The research method adopted in the paper is survey-based conducted in one company where the unit of analysis is operating PCS.

Language: English
Publisher: IEEE
Year: 2017
Pages: 211-214
Proceedings: 2017 IEEE International Conference on Industrial Engineering and Engineering Management
ISBN: 1538609479 , 1538609487 , 1538609495 , 9781538609477 , 9781538609484 and 9781538609491
ISSN: 2157362x and 21573611
Types: Conference paper
DOI: 10.1109/IEEM.2017.8289882
ORCIDs: Shafiee, Sara , Kristjansdottir, Katrin and Hvam, Lars

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