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Journal article

Nurses' views of patient handoffs in Japanese hospitals

By Gu, Xiuzhu1; Andersen, Henning Boje2,3; Madsen, Marlene Dyrløv4; Itoh, Kenji1; Siemsen, Inger Margrete2

From

Tokyo Institute of Technology1

Department of Management Engineering, Technical University of Denmark2

Production and Service Management, Department of Management Engineering, Technical University of Denmark3

Copenhagen University Hospital Herlev and Gentofte4

Staff perceptions of risks associated with patient handoffs were investigated in a survey of nurses in 6 Japanese hospitals. A total of 1462 valid responses were collected from nurses with an overall response rate of 74%. Respondents are moderately satisfied with the transfer of information and responsibility during handoffs.

However, the handoff system was identified as immature. Hospital, work setting, and work experience affected nurses' views of handoff quality. Strategies for improving patient handoffs in Japan are proposed.

Language: English
Year: 2012
Pages: 372-380
ISSN: 15505065 and 10573631
Types: Journal article
DOI: 10.1097/NCQ.0b013e3182573736
ORCIDs: Andersen, Henning Boje
Keywords

Communication Patient handoff Patient safety Shift report

Other keywords

Attitude of Health Personnel Health Care Surveys Humans Japan Nursing Staff, Hospital Patient Handoff Quality of Health Care Risk Management

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