Journal article
User-driven innovation of an outpatient department
Department of Management Engineering, Technical University of Denmark1
Production and Service Management, Department of Management Engineering, Technical University of Denmark2
Engineering Systems Group, Production and Service Management, Department of Management Engineering, Technical University of Denmark3
This paper presents experiences from a user-driven innovation process of an outpatient department in a hospital. The mixing of methods from user-driven innovation and participatory design contributed to develop an innovative concept of the spatial and organizational design of an outpatient department in a hospital.
Design games and tabletop simulation seem to be powerful tools in facilitating such a participatory process.
| Language: | English |
|---|---|
| Publisher: | IOS Press |
| Year: | 2012 |
| Pages: | 101-106 |
| ISSN: | 18759270 and 10519815 |
| Types: | Journal article |
| DOI: | 10.3233/WOR-2012-0142-101 |
| ORCIDs: | Broberg, Ole and Edwards, Kasper |
