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Conference paper

Challenges of Digital Transformation: The case of the Non-Profit Sector

From

Technical University of Denmark1

Department of Mechanical Engineering, Technical University of Denmark2

Engineering Design and Product Development, Department of Mechanical Engineering, Technical University of Denmark3

Shahid Beheshti University4

Operations Management, Management Science, Department of Technology, Management and Economics, Technical University of Denmark5

Management Science, Department of Technology, Management and Economics, Technical University of Denmark6

Department of Technology, Management and Economics, Technical University of Denmark7

Nonprofit organizations (NPOs) are critical to the quality of life in many communities not only due to the valuable services and social impact they create, but also because of the positive economic impact within local communities. However, NPOs, just as for-profits, need to innovate in response to changing customer demands and lifestyles and to capitalize on opportunities offered by technology and changing marketplaces, structures and dynamics.

Digitalization is essential to fuel NPO’s innovation in order to be a differentiator in the highly competitive environment. In this paper, we first develop a review to identify the challenges of digital transformation and then we examine some of the challenges that the nonprofit sector faces in undertaking digital transformation initiatives.

Language: English
Publisher: IEEE
Year: 2019
Pages: 1245-1249
Proceedings: 2018 International Conference on Industrial Engineering and Engineering Management (IEEM2018)
ISBN: 1538667851 , 153866786X , 153866786x , 1538667878 , 9781538667859 , 9781538667866 and 9781538667873
ISSN: 2157362x and 21573611
Types: Conference paper
DOI: 10.1109/IEEM.2018.8607762
ORCIDs: Shafiee, S. and Hvam, L.

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